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Tuatahi First Fibre

Communications Lead

Job Description


Join us in shaping New Zealand's digital landscape for future generations
At Tuatahi, we’re on a mission to build a better, brighter, and more connected Aotearoa. As a leader in the ultra-fast broadband revolution, we’re not just laying cables—we’re laying the groundwork for a digitally empowered tomorrow. Our fibre optic network, spanning over 6,000 km, is the backbone to connect over 254,000 households, businesses and communities across regions like Waikato, Bay of Plenty, Hawke’s Bay, Manawatū-Whanganui, Taranaki, and Auckland. We are a wholesale provider, partnering with retail service providers (RSPs) and mobile network operators (MNOs) who use our network to deliver a range of internet plans and services that keeps Kiwis connected. As we continue to extend our network, we are looking for innovative people to join us on our journey. Become part of a business that’s not only connecting the present, but also lighting the pathway to a world of endless opportunities.

Why Tuatahi is the place for you
Tuatahi invests in the growth of our people so if you don’t quite have all of the skills and experience listed, still apply! There will be plenty of opportunity for you to develop your career here.
At Tuatahi, we’re as passionate about our people as we are about technology. We offer a range of benefits that make a real difference in our employees’ lives:
Market competitive remuneration
Medical and life insurance cover
Parental leave benefits including topping up to 100% of your salary when on parental leave.
One Wellbeing leave day every six months to recharge or take care of life admin
Utilities rebate to help cover costs of utilities, such as power and fibre, in your home.
$500 bonus for referring a friend
One day per year to give back to your community and volunteer for a registered charity.

The role
We’re on the lookout for a passionate Communications Lead who’s ready to dive in and make an impact. You’ll have the opportunity to truly own and shape this role, bringing your ideas to life in a supportive and forward-thinking environment.
What you’ll do:
Craft and execute Tuatahi’s internal and external communications strategy to drive our business goals.
Protect Tuatahi’s reputation with proactive work and reactive responses in traditional media and social media channels.
Deliver clear, effective communications to our retail and supply side partners, ensuring they’re well-informed.
Collaborate with teams across Customer Experience, Brand/Sponsorship, and Proposition Marketing to roll out integrated marketing initiatives.
Build strong relationships across the business, offering effective communications support.
Lead a programme of internal communications that fosters a positive and engaged workplace culture, reflecting our commitment to our values: auaha (innovation), mahi tahi (collaboration), whanaungatanga (building strong relationships), and manaakitanga (care and respect).
Enhance and protect Tuatahi’s reputation with stakeholders by developing and delivering impactful communications.
Play a pivotal role in managing our brand’s reputation during challenging situations.

This role offers flexibility, with the option to be based in either Hamilton or Tauranga and can be part-time (minimum 32 hours) or full-time.

What you’ll bring to the table:

Qualifications & experience: A degree in communications, journalism, or a related field, and ideally practical experience in the industry. You should also have a passion for staying current with the latest communication trends and best practices.

Proven success: Demonstrated experience in developing and executing internal and external communication strategies, with a track record of delivering impactful results.

Versatile communication skills: Knowledge of both traditional and digital communication channels, including social media platforms, to ensure our message reaches the right audience in the right way.

PR & media savvy: Familiarity with PR and media practices, including experience collaborating with external agencies to enhance our brand’s visibility.

Proactive approach: A proactive mindset with the ability to work across the business, identifying opportunities to effectively tell Tuatahi’s story.
A detailed position description can be found here.
If applying through Seek - check out the job ad on our careers page for the link to the position description.

Ready to make an impact?
Tuatahi First Fibre is more than just a workplace; it’s a community where your skills, creativity, and passion for technology can truly shine. If you’re excited to contribute to a brighter, more connected future, enjoy flexible working, and want to take advantage of some fantastic employee benefits, it’s time to take the next step.
Diversity, equity and inclusion (DEI) is a crucial and permanent part of our business strategy. To help us ensure a fully diverse, equitable and inclusive working environment, we invite you to answer two questions when you apply for this role so we can track and further our drive for fair and equal opportunities. The information shared here is strictly optional, it cannot and will not affect your job application in any way and it will be anonymised before being used for reporting purposes.

Tuatahi First Fibre Communications Lead